NCR statuses
What each NCR status means and which actions are available in it.
Every nonconformance report sits in exactly one status. The status controls what you can do next and tracks how far the nonconformance has been worked.
The statuses
| Status | Meaning | What you can do |
|---|---|---|
| Open | Raised but not yet worked. | Add root cause, set disposition, create CAPA, edit, or close. |
| Under review | Root cause analysis has begun. | Set disposition, create CAPA, edit, or close. |
| Dispositioned | The decision for the affected material is recorded. | Close, or create CAPA. |
| Closed | Finalized. Read-only. | None. |
How they connect
The following diagram shows how an NCR moves between statuses:
- Adding root cause on an open NCR moves it to Under review. Setting a disposition moves it to Dispositioned.
- An NCR cannot be closed without a disposition.
- A CAPA can be created from an NCR at any point before it closes; the CAPA links back to the NCR.
Editing rules
- An NCR's fields are editable while Open or Under review.
- Once Closed, the NCR is read-only: root cause and disposition can no longer be changed.