Build the schedule
Assign employees to shifts, handle call-offs and replacements, and stage changes in a draft before applying them.
The schedule lays out who works which shift on which day. Each entry is an assignment: one employee, one shift, one date. You can assign people directly, stage a batch of changes in a draft, or let Workcell propose a schedule for you.
Assign people to shifts
- Go to Workforce > Schedule and open the week you are scheduling.
- Select a shift and day, then Assign an employee. The assignment picks up the shift's start and end times, which you can override per assignment.
- To assign many at once, use the bulk assign action; duplicates (same employee, shift, and date) are skipped.
Handle call-offs and replacements
- Call off an assignment when someone cannot work it, choosing a reason (Sick, Personal, Emergency, No show, or Other). A called-off assignment cannot be edited; reinstate or replace it instead.
- Replace an assignment to swap in a different employee. The replacement inherits the original's shift, date, and times and is linked back to what it replaced.
- Reinstate undoes a call-off, or restores a removed assignment.
Stage changes in a draft
When you want to plan a week before committing it:
- Create a schedule draft for the week.
- Add the changes you want as draft mutations (assign, unassign, call off) without touching the live schedule.
- Apply the draft to push every change to the live schedule at once. A draft can only be applied while it is active; applying it once marks it applied.
Let Workcell propose a schedule
The schedule screen can auto-propose assignments across your active shifts and available employees for a date range. You review the proposal and accept the assignments you want. How the proposal is generated is engine logic and is not documented at the customer tier.
Assign (direct) ┐
Draft -> Apply ┼─> Live schedule -> Call off / Replace / Reinstate as the day changes
Auto-propose ┘
Where to go next
- Define the patterns you assign from in Manage shifts.
- See what each assignment state allows in Shift assignment and time-off statuses.
- See where worked hours are captured in Review time.