Standard Operating Procedure
SOPA documented set of step-by-step instructions that describe how to perform routine operations consistently and correctly. SOPs ensure process standardization, reduce variability, support training efforts, and help maintain compliance with quality and safety requirements.
RELATED TERMS
Quality Management System
A formalized system that documents processes, procedures, and responsibilities for achieving quality objectives and meeting regulatory requirements. QMS provides a framework for continuous improvement, ensures consistent product quality, and helps organizations achieve certifications like ISO 9001.
International Organization for Standardization
An independent, non-governmental organization that develops and publishes international standards for quality, safety, and efficiency across industries. ISO standards like ISO 9001 for quality management and ISO 14001 for environmental management provide frameworks that help organizations demonstrate consistent quality and compliance.
Continuous Improvement
An ongoing effort to incrementally improve products, processes, and services over time through small, sustainable changes. Continuous improvement is a core principle of lean manufacturing and quality management, engaging all employees in identifying and implementing improvements.